Your privacy matters to us

Effective Date: July 13, 2026

Keystone Global Trading (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal information such as your name, email address, phone number, company name, and any information you provide through contact forms, trade enquiries, or direct communication.
Business information such as purchasing needs, trade requirements, product interests, and order-related details.
Technical information such as IP address, browser type, device information, operating system, pages visited, and referring website data.
Cookies and similar technologies that help us improve website performance, understand traffic, and enhance user experience.

2. How We Use Your Information

Respond to enquiries and provide customer support.
Process trade requests, quotations, and business communications.
Improve our website, services, and overall user experience.
Send administrative updates and important service-related notices.
Monitor website performance, analytics, and security.
Comply with legal obligations and internal recordkeeping requirements.

3. How We Share Information

We do not sell your personal information.

We may share information only in the following cases:

With trusted service providers who help us operate our website, communications, logistics, analytics, or business systems.
With suppliers, logistics partners, or distributors when necessary to fulfill a request or trade transaction.
When required by law, regulation, court order, or government authority.
In connection with a merger, acquisition, restructuring, or sale of company assets.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law, accounting rules, or legitimate business needs.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of non-essential communications.

To exercise these rights, please contact us using the details below.

7. Cookies

We may use cookies to remember preferences, understand how visitors use our site, and improve website performance. You can usually manage or disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites.

9. International Users

Because we operate internationally, your information may be processed and stored in countries other than your own, including the United Arab Emirates and other jurisdictions where our service providers operate.

10. Children's Privacy

Our website and services are intended for business and trade purposes and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

Keystone Global Trading

Email: keystonetrading25@gmail.com

Phone: +971 56 268 5181

Address: 19 Al Wiʹalah St - near Ramada Downtown Hotel - Al Zahiyah - E16 01 - Abu Dhabi - United Arab Emirates